Choosing a software partner
The questions to ask before you sign: ownership, handover, who does the work and what happens after launch.
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Checklist
Launch checklist
Most launch problems are not code. They are the domain nobody owns, the backup nobody tested and the error nobody sees. This is the list we walk before we put anything live.
About this file
Everything to tick off before a site or app goes live: domains, backups, legal pages, monitoring and rollback.
What's inside
- Domain and access: registration, DNS, certificates
- Backups and rollback, including a restore you actually tested
- Legal and consent: policies, cookies, company details
- Monitoring, so you hear about an outage before your customers do
When to use it
In the week before a site or app goes live, not on the evening itself.
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Software health check
A self-assessment for software you already run: updates, backups, documentation and how much rests on one person.
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Responsible AI assessment
A structured way to decide whether AI belongs in a process, and how to use it responsibly when it does.
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